Email Marketing
Tips and Advice
The
following are 10 email marketing tips and advise to better
your email marketing campaigns:
Use Dynamic Creativity in your Email Marketing Campaign
New
media is not just a banner ad or GIF animation. It's full
and integrated media impacting the senses with motion and
animation. Use voice, music, movies, animation, and sound
effects to enhance the impact, but it has to be dynamic,
not static.
With
the integration of truly new media, use all the aspects
of media within your budget. If you have a banner ad, add
sound to it. If you have an icon, make it work effectively
for you by converting the icon into a QuickTime movie. Innovate
with the format that you have to work with. Conceive of
new ways of doing banner as. We're talking about integrating
all aspects of new media.
Be Consistent with Your Message Throughout Your Entire
Email Marketing Campaign
Your
message should be consistent in both your digital marketing
campaign and in your campaign across traditional media channels.
Often, a client hires a separate online advertising agency
to compliment its full-service agency. Different agencies
pursue different campaigns, some of which could be contradictory
or not complimentary. A consistent message broadcast throughout
the email marketing campaign reinforces the same message
along traditional advertising channels.
Reinforce the Traditional Branding with a Consistent
E-Branding
Whatever
branding you are doing, wherever it is, must be consistent
in image and tone with the branding throughout your entire
campaign. Again, e-branding that differs from, or contradicts,
the branding produced by the traditional advertising agency
s problematic. A dropped connection between the two may
confuse your targeting market. Companies that have embraced
email marketing have taken traditional methodologies and
applied them to the email marketing world. The same tried
-and-true methods work, if they're applied properly, in
the email marketing world.
Follow Through with Consistent and Timely Back-Up Email
Marketing
You
don't have a good golf swing unless to have accurate follow-through.
The same is true with email marketing campaigns. In the
digital world, we're moving seven times faster than everybody
else. You must have a follow-up planned before you launch
the first foray. Launch your first foray and be prepared
with your second and third attack.
Your
second campaign has to be smart. It must reinforce what
the first one said. It has to follow up with in a timely
manner and it should have a back-up campaign. In the traditional
advertising word, maybe one full-page ad, each quarter,
in a particular trade magazine might have worked for you.
Now you need to have more consistent, conscientious, articulate
campaigns in phase two, three and four ready to go before
you even bother with phase one. All campaigns should have
a consistent key message across all media, both digital
and traditional.
Use Innovative Techniques in Your Email Marketing
Try
a cool idea like a virtual postcard in your email marketing.
The postcard should be a screen capture of your home page
or a more target-specific page on your website. E-mail that
postcard to your customer to link the user directly to a
particular page on your site.
Virtual
postcards are a brand new campaign idea in which you ensure
that the message - a specific page link - gets to your users
through an e-mail message. It reinforces the visual message.
It allows prospects to link directly to a particular page
within your site, so it might be the product page for the
product you happen to be marketing. Then it allows them
to instantly bookmark that page.
You're
not giving them a general URL home page. You're linking
them directly to some secondary or tertiary page inside
your site. The reverse side, just like an ordinary print
postcard, contains a written message. It rotates by clicking
on "Press here to see the back." That brings us back to
Rule 2 & 3, which advises linking your virtual campaign
- your email marketing campaign - to your traditional campaign
and ensuring consistency of the branding message.
You
can also have a printed postcard mailed to customers. They
get the postcard on their desk. The message is reinforced
when they receive it by e-mail. You're hitting them with
the same message, the same image, in a traditional way,
as well as digitally.
Enhance Your Database So Message Reaches Your Target
Audience
Ensure
that you capture the data to fortify your database. A major
problem email marketers face is maintaining their databases
so that they're constantly up to date and properly categorized.
This will ensure that your message reflects the interest
of your target market.
Integrate Back-End Database Access into Your Email Marketing
A
fully integrated e-marketing program is just that - fully
integrated. There is no one pushing paper behind the scenes
to ensure follow-through. If you are a recruiter and advertising
for people to apply online, invite them to apply inside
a banner ad. Have them click their answer inside your banner
ad. For example, in box one: "What kind of job are you looking
for? Click 1, 2 or 3 to answer the question." In box two:
"What salary range?" In box three: "What's your e-mail address?"
And so forth.
Allow
the banner ad to act as a window into your database. If
you're advertising a financial institution, allow your target
market to calculate interest on an IRA or home equity loan.
If you own a research company, allow prospects to enter
an e-mail address to download research papers.
Reinforce Your Email Marketing with Your Existing Customer
Service Program
Follow
up with voice mail after a customer purchases from you.
If you're a true Web person, things that work for you will
work with your audience. For instance, you registered for
an online grocery shopping service. About an hour later,
you got a phone call from the online store's customer service
representative, who said, "Hi You. This is so-and-so at
the grocery store. I understand you want to shop online.
Do you have any questions?" Ensure that your existing customer
service programs back up your email marketing campaign.
Reinforce Your Email Marketing Message Across Your Delivery
Channels
Successful
e-marketing means that you would have had contact through
your website with your customers. Did you send them a parcel?
If you did, ensure packaging reinforces your message and
reflects your campaign, and put a reminder inside for them
to shop again - or include some gift or direct mail piece
to once again reinforce that key message. Amazon.com includes
Post-it notes, bookmarks, and other items with each other,
reinforcing the Amazon image, look, and brand.
Think Award Winning Creative When Designing Your Email
Marketing Campaign.
As
with all new media, one can err in assuming that because
it's digital, you can lower your creativity standards. For
some reason, many seem to think that e-marketing doesn't
have to be brilliant. Award winning creative is award winning
creative, whether it's on paper or on the Web. The creative
must communicate effectively and meet the needs of the client
or prospect.
Call us today
at 630 - 876 - 8066 and see how Expedite Media Group can help assist you in your next email
marketing campaign.